How to Fix: Outlook Web App not Downloading Attachments
Are you facing the issue of Outlook web app not downloading attachments? If yes, then we have got you covered. This is a common problem which can be frustrating when you need to access attachment files urgently. There are several factors which can cause this issue that we will discuss in this article.
Whether you are experiencing failure in downloading attachments, appear to be missing or get blocked. To overcome all these challenges, we have come up with this comprehensive guide. In this we will explore simple and effective methods with proper illustrations of steps. So, read the full article to fix your problems efficiently.
Why is Outlook Web App not Downloading Attachments?
Before directly diving into the content, it is first important to understand the reasons why this issue occurs. For you, we have listed some of the major reasons below.
- Browser Restrictions- Some web browsers block attachment download due to security concerns or extensions that may cause hindrance in file transfer.
- Outdated OWA Version- If you are using an old version of Outlook web app then it can cause compatibility issues which further lead to downloads failure.
- Storage Limitations- Outlook web app not saving attachments, if your outlook storage is nearly full.
- Attachments File Size- Outlook web app imposes restrictions on size of attachments which can result in failure in large attachment cases.
- Network Connectivity Problems- A weak or unstable network connectivity can also interrupt in downloading attachments properly, especially when dealing with large size attachments.
- Cache or Cookies Issue- Corrupted cache files or overloaded cookies in the browser may affect Outlook web app functionality and downloads.
- Unsupported File Formats- If the file format is uncommon or is a restricted file format, then OWA might prevent download due to security reasons.
There are more reasons that unable to download attachments from outlook web app but moving further now, we will look at how we can solve it manually.
Manual Ways to Download Attachments from Outlook Web
#1 Use Another Browser
- If you are facing the issue in Google Chrome, then try using Microsoft Edge, Firefox, or any other browser.
- Ensure that whichever you use, they must be updated to the latest version.
#2 Clear Browser Cache & Cookies
- Open Browser Settings.
- Navigate to Privacy and Security> Clear Browsing data.
- Then, select Cookies and cached images and click Clear.
- Restart your browser and try downloading again.
#3 Check File Size and Format
- If dealing with large attachment file sizes then make them smaller or either contact sender to send again after splitting or reducing size.
- Outlook web app may block some file formats such as .exe, .bat, etc., due to security reasons. So, check them beforehand.
#4 Disable Browser Extensions
- Go to Browser extensions and disable extensions like ad-blockers, script blockers etc.
- Refresh and try again.
- You can also open OWA in Incognito mode to check if extensions are causing problems or not.
#5 Ensure Stable Internet
- If outlook web app not downloading attachments then try switching your internet connection to another network.
- After that, restart your router if the speed is low.
This is how you can manually solve the “unable to download attachments from outlook web app” query. If none of these methods worked, then we have also provided an ultimate automated solution that will help you fix this error in a few clicks and minimum time.
Automated Solution to Fix Outlook Web App not Downloading Attachments Issue
In this section, we will get you familiar with a professional approach that will ensure a smooth backup of emails with attachments. The tool, BitRecover Outlook.com Backup Wizard is a standalone solution that supports a simple and easy-to-use interface to streamline the Outlook web app emails backup process. It provides users separate options to extract and delete attachments in Outlook web app without losing any data and preserving formatting. Additionally, offers multiple advanced features such as file selection modes, saving options, split option, destination path and many more. If you are unable to download attachments from Outlook Web app error, then you can risk-free use this utility. Now, let’s look at the simple working steps of this robust application.
Step Guide for Outlook Web App not Saving Attachments
- Download and install the above recommended tool on your device.
- Enter the email address and Outlook.com password to Sign in.
- After that, select required files from the software panel which you wish to backup.
- Choose Extract Email Attachments as your saving format from the given dropdown menu.
- Thereafter, browse the destination path and lastly click Backup.
Major Highlights of the Above Discussed Utility
- It is the best software to bulk download emails with attachments or extract only attachments.
- Support simple-to-use and user-friendly interface, making itself suitable for all types of users regardless of the technical expertise.
- Offer users multiple file naming options to rename new files for easy management.
- One of the notable features is, users can select their preferred language except English to make this tool globally acceptable.
- This powerful tool guarantees the preservation of data and maintenance of originality throughout and after the backup process.
- Compatible with all versions of Mac and Windows OS including the latest and old editions.
- Not only users can download emails with attachments they can also extract attachments separately from a particular Outlook Web email.
- Provides unique features i.e. Split files for easy migration and organization.
Conclusion
I hope through this article I have solved your query “outlook web app not downloading attachments”. This issue can be caused by various factors. While manual methods also sometimes resolve the error, but not always in complex cases. That is why, for a hassle-free process we recommend you to use the automated solution, it will help you efficiently download Outlook web app attachments without imposing any size limitations as well as while keeping data safe. If you still have any query, feel free to contact our support team, they are available for you 24/7.
For more, this tool also offers a free demo version to test the workings and features before going ahead to purchase the licensed version. So, download the tool now! And enjoy effortless backup.